Terms and Conditions
RCL ADMINISTRACIONES S.R.L. (RESIDENCIAL CASA LINDA)
In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company RCL ADMINISTRACIONES S.R.L. operating as RESIDENCIAL CASA LINDA. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Dominican Law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Description of the Service (s):
We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Dominican Congress has created specific offences for unauthorized actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.
We are registered under the law 126-02 art. 21 until Dominican Law releases a non-literally mandatory “Data Protection law”, and as such, any information concerning the Client and their respective Client Records may be passed on. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than [internal department designed as Reservations/Customer Service] if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company (RCL ADMINISTRACIONES S.R.L. Residencial Casa Linda) will only be in connection with the provision of agreed services and products.
Exclusions and Limitations
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:
Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Payment in full for your rental is due upon booking. Cash, Bank Deposits to the Company’s account in the designated Bank under the name BANCO POPULAR DOMINICANO, online payment via PayPal, are all acceptable methods of payment. Note: Debit cards are only valid in your presence.
18% tax will be added to all rates.
We reserve the right to seek recovery of any money remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed £3000. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.
A Deposit totaling 75.00 USD per bedroom rented is required upon check-in. This rule is mandatory and not negotiable.
Invoices will be sent to you as per cancellation rules (see below). In order to keep your reservation and avoid a cancelations you need to pay accordingly.
Normal use of electricity is included in the rate. Upon arrival and departure, a reading of the electricity meter will be done. Excess use of electricity will be charged extra upon departure. Please note that 24 hour use of air conditioners are the main source of consumption.
Electricity normal uses are as follows:
2 Bedroom Villas 25 Kilowatts per day
3 Bedroom Villas 30 Kilowatts per day
4 Bedroom Villas 40 Kilowatts per day
5 Bedroom Villas 50 Kilowatts per day
6 Bedroom Villas 60 Kilowatts per day
Reservations canceled 60-days before the arrival date receive a refund of 100% of the amount paid. Reservations canceled 30-days before the arrival date receive a 50% refund. 10% of the cost of the reservation must be paid at the time of booking.
Basic Rules and Regulations:
- Music at a moderate volume is allowed, until 10 pm. Please know that we are a residential neighborhood.
- Please keep your language at a respectful level. We do not accept loud noises or profanities in our community.
- Speed limit is 30 km/h or 18 mph.
- Parking: One car per single driveway; two cars per double driveway; three cars in circular driveways. Additional vehicles must be parked in the Administration Parking or specified marked lots.
- Motorcycles and ATVs must be parked at the Administration parking lot.
- FIREARMS, ILLEGAL DRUGS AND NARCOTICS ARE NOT PERMITTED.
Each adult client can have one registered guest at a time unless maximum capacity of villa has been met. Client may register or unregister a guest at any time, night or day. Client must be present during registration process and guest must leave identification with the guard gate.
Visitors are welcome from 8 AM to 11 PM.
Guests and Visitor rules
All guests and visitors actions are all solely the responsibility of the clients renting the villa.
A valid photo ID is required of all adult clients, guests and visitors. Satisfactory IDs are passports, driver license, or a Dominican cedula ID. No photocopies of any IDs will be acceptable. Registration is to be done at Reception or Security gate.
All visitor passes must be returned to security each time the guest exits Casa Linda. When reentering they will be issued a new pass at the entry gate. The replacement cost for a lost pass is $20.00 USD or the equivalent in Dominican pesos.
Once within the complex guests/visitors are not permitted to walk unescorted within the Casa Linda complex. No loitering or waiting for rides are permitted at the gates to the entrances of Residencial Casa Linda. Failure may lead to blacklisting of both client and guest/visitor.
Villa Capacity Limits for registered overnight/guests per accommodations:
- 2 Bedroom Villas–Max. occupancy family of 4 (2 Adults plus 2 children), or 4 Adults (2 couples) or 2 Single persons
- 3 Bedroom Villas – Max. occupancy family of 6 (Any combination Adult/Children not exceeding 6 persons in total), or 6 Adults (3 couples) or 3 Single persons
- 4 Bedroom Villas – Max. occupancy family of 8 (Any combination Adult/Children not exceeding 8 persons in total), or 8 Adults (4 couples) or 4 Single persons
- 5 Bedroom Villas – Max. occupancy family of 10 (Any combination Adult/Children not exceeding 10 persons in total), or 10 Adults (5 couples) or 5 Single persons
- 6 Bedroom Villas– Max.occupancy family of 12 (Any combination Adult/Children not exceeding 12 persons in total), or 12 Adults (6 couples) or 6 Single persons
- 2 Bedroom Villas – up to 2 guests until 11 pm, no overnight guests allowed in Villa
- 3 Bedroom Villas – up to 3 guests until 11 pm, no overnight guests allowed in Villa
- 4 Bedroom Villas – up to 4 guests until 11 pm, no overnight guests allowed in Villa
- 5 Bedroom Villa – up to 5 guests until 11 pm, no overnight guests allowed in Villa
- 6 Bedroom Villa – up to 6 guests until 11 pm, no overnight guests allowed in Villa
Any additional guests or visitors must be authorized by Administration during office hours, special events must be requested minimum 48H prior to event.
Note: pool party, bachelor party, birthday party aren’t specials events.
If you do not follow these rules: The first offense is a verbal warning, The second offense is a written warning which is recorded with Administration. The third offense is cause for immediate eviction and blacklisting of all guests and clients causing the disturbance. Payments are non refundable. If deemed necessary we reserve the right to enforce the third offense action directly.
Guests may book in advance or on arrival. Rooms are subject to availability and Residencial Casa Linda reserves the right to refuse any booking for good reason.
Guests may check-in at any time from 3.00 p.m. on day of arrival. If a guest has not checked-in by 6.00 p.m., Residencial Casa Linda is entitled to re-let the room unless the guest has notified Residencial Casa Linda that he/she will be arriving late.
On departure, guests must vacate their rooms and check-out by no later than 12.00am. Guest may request late checkout through reception but we will make all efforts to accommodate.
Guests must pay all outstanding charges on departure. We accept all major debit & credit cards except American Express. We reserve the right to keep the hold and charge up to but not restricted to 48 hours after departure.
Residencial Casa Linda reserves the right to use the guest’s credit card hold to deduct from their account any unpaid outstanding balances, any damages and/or stolen items.
Right of Refusal
Residencial Casa Linda reserves the right to refuse a guest entry and accommodation if, on arrival, management reasonably considers that the guest is under the influence of drink or drugs, previously blacklisted, is unsuitably dressed or is behaving in a threatening, abusive or otherwise unacceptable manner.
Residencial Casa Linda reserves the right to require a guest to leave if he/she is causing a disturbance, annoying other guests or its staff or is behaving in an unacceptable manner.
Losses, Liabilities etc.
Guests must report any loss or damage to their property immediately on discovery to our staff members, and shall make themselves available to assist with any reports made by Residencial Casa Linda to the police.
Property that is left behind in the guest rooms will be kept for 3-weeks. All unassigned property will be forwarded to a charity or disposed of depending on value. If we send articles back to the customer, we will charge a postage and packaging fee to the credit card on file.
Guests shall not enter areas of the project which are indicated as being closed to the public.
Residencial Casa Linda shall not be responsible for death, personal injury or loss or damage to property suffered by a guest in such areas.
Residencial Casa Linda shall not be liable to a guest for any loss or damage to property caused by the misconduct or negligence of a guest or an act of God, or where the guest remains in exclusive charge of the property concerned.
Residencial Casa Linda shall not be liable for any failure or delay in performing any of its obligations under this Agreement if the failure or delay was due to any cause beyond its reasonable control, including (without limitation) war or threat of war, civil or political action or disturbance, riot, natural disaster, fire, epidemic, bad weather, terrorist activity (threatened or actual), military activity, governmental or regulatory action, industrial dispute, act of God, failure of power or machinery, failure of or interruption in externally provided services and utilities, and all similar events outside Residencial Casa Linda’s control.
Whilst all reasonable efforts have been taken by Residencial Casa Linda to ensure that bookings made under this Agreement are able to proceed, We reserve the right to relocate any booking to another villa within the project of similar size and standard. The renter acknowledges that Residencial Casa Linda accepts no liability for any loss or damage suffered by or caused to the renter in consequence of the relocation of the renter.
For the avoidance of doubt, Residencial Casa Linda does not exclude its liability for death or personal injury caused by Residencial Casa Linda’s negligence.
Residencial Casa Linda is not liable for any loss or damage caused to a guest’s vehicle, unless caused by the Residencial Casa Linda’s willful misconduct.
Guests will be liable for any loss, damage or personal injury they may cause at Residencial Casa Linda.
These Conditions shall be governed by Dominican law and you agree to submit to the jurisdiction of the Dominican courts.
Termination of Agreements and Refunds Policy
We ourselves reserve the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway.
You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Residencial Casa Linda. Residencial Casa Linda does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify Residencial Casa Linda, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission or any intended case that the in Right Authorities.
Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. Residencial Casa Linda will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website. Residencial Casa Linda logo(s) are a registered trademark in Dominican Republic and other countries. The brand names and specific services of Residencial Casa Linda featured on this web site are trade.
This company is registered by the Dominican Law RNC 1-05-04480-3. (Registro Nacional de Contribuyentes) National Registration of Contributors registered (“DGII Direccion General de Impuestos Internos”) office Antera Mota St. Puerto Plata Dominican Republic 57000.
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
The Dominican laws compiled under the name “Constitution” govern these terms and conditions. By accessing this website [and using our services/buying our product] you consent to these terms and conditions and to the exclusive jurisdiction of the Dominican courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of Residencial Casa Linda to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorized representatives of the Company.
Notification of Changes
These terms and conditions form part of the Agreement between the Client and ourselves the Company (RCL ADMINISTRACIONES S.R.L. Residencial Casa Linda). You’re accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
Private villas with the services of a tropical resort
Your vacation. Your way
Carretera El Choco, Sosúa, Puerto Plata, Dominican Republic
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